Safety - PNG
  • Before you turn on your gas stove, make it a habit to open all doors and windows for proper ventilation. Since gas is lighter than air, it would disperse immediately in case of any leakage.
  • In case you smell any leakage, close the main control valve and inform Torrent Gas immediately.
  • As an additional precaution, close riser isolation valve located outside at the ground floor of your society / tenement. Make yourself aware of the locations of isolation valves.
  • Always close the Main control valve after you finish cooking or at least before you go to bed at night. It is advisable to close appliance valve when away from home for long duration.
  • For any changes in your gas pipeline, always ensure an authorized person makes the changes.
  • Never use non-standard / unauthorized tubes; always insist on Fire retardant rubber tube supplied / approved by the gas company.
  • Always ensure that your rubber hose is properly fitted and secured.
  • If the leakage is observed in the yellow PE (Polyethylene) line, inform Torrent Gas immediately and do not allow any vehicles near the leakage point.
  • Inform Torrent Gas about any digging / construction work on a gas line by you or third party near or around your house on our Toll-Free number. Follow Warning Mat instruction if it is observed during digging.
  • For Commercial & Industrial customers:
    1. Please keep any electrical / heat generating equipment/installation away from the Torrent Gas Metering Station installed in your premises
    2. Always keep the access clear and approachable to Torrent Gas Metering Skid.
    3. In case of any Gas Smell/ Leakage, close main inlet isolation valve and inform our Toll Free number immediately.
    4. If you observe any abnormal situation nearby Torrent Gas Installation, please inform us.
  • In case you smell gas leakage, do not operate any electrical switches and appliances, and do not smoke or light candles, lamps etc.
  • Stop cooking immediately if you smell gas leakage.
  • Do not allow any flame, spark or smoking near the leakage point.
  • Do not carry-out or allow any digging and alteration/construction and never tamper with any fittings of gas connection on gas line. If required inform Torrent Gas about it.
  • At Commercial / Industrial set up, do not dump combustible material / oil drums, scrap material nearby Torrent Gas Metering Skid

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