• What is the procedure to get New Gas Connection?
  You can apply for new connection by using any of below methods:
  • Online Application
  • At your doorstep

• What documents are required to get New PNG Gas Connection?
  • ID Proof (Any One)
    1. Aadhar Card
    2. PAN Card
    3. Driving Licence
    4. Voter/Election Card
    5. Passport
  • Residence Proof (Any One)
    1. Owner
       • Electricity Bill (Not Older than 3 Months)
       • BSNL Phone Bill (Not Older than 3 Months)
       • Sale Deed
       • House Tax Bill (Current Year)
       • Ration Card
    2. Tenant
       • Rent Agreement Copy
       • Owner’s NOC
       • Owner's ID proof

• What are the benefits of Piped Natural Gas?
  1. Convenient - Available 'on Tap', No booking for refills and waiting for delivery man.
  2. Consistent - Underground pipeline.
  3. Economical – Cheaper than LPG.
  4. Safe - Designed for safe operation, disperses quickly if leaked.

• What are the applications/utilities of Natural Gas?
  1. Used for:
     • Feedstock (Fertilizer, Methanol)
     • Fuel
     • Furnace
     • Cooking
     • Power Generation
  2. Fuel Gas Utilization:
     1. Air Conditioning
     2. Boiler, Steam, Geysers
     3. Space Heating
  3. Can I use my existing LPG appliance with PNG?
     • Yes, after conversion by trained technician.
  4. What happens to my LPG connection if I get PNG?
     • It may be surrendered to LPG supplier and deposit refunded.
  5. Safety Guidelines for Domestic Customers:
     • Ensure no gas smell before ignition.
     • Use good quality rubber tubing.
     • Keep appliances in ventilated areas.
     • Do not store LPG near PNG installation.
     • Turn off appliance valves when not in use.
     • Do not reuse appliances for LPG without reconversion.
     • Inform for temporary disconnection during long absence.
     • Contact Toll Free Support in case of leakage.
     • Do not light fire or switch on/off electrical items near leakage.
     • Turn off gas/isolation valve, open windows.
     • Do not dig above pipeline.
     • Contact office for any installation changes.