FAQ - Apply PNG:

Frequently Ask Questions Back

What is the procedure to get New Gas Connection?
You can apply for new connection by using any of below methods:
- Online Application
- At your doorstep

What documents are required to get New PNG Gas Connection?
- ID Proof (Any One)
  1. Aadhar Card
  2. PAN Card
  3. Driving Licence
  4. Voter/Election Card
  5. Passport
- Residence Proof (Any One)
  1. Owner
    - Electricity Bill (Not Older than 3 Months)
    - BSNL Phone Bill (Not Older than 3 Months)
    - Sale Deed
    - House Tax Bill (Current Year)
    - Ration Card
  2. Tenant
    - Rent Agreement Copy
    - Owner’s NOC
    - Owner's ID proof

What are the benefits of Piped Natural Gas?
1. Convenient - Available 'on Tap', No booking for refills and waiting for delivery man.
2. Consistent - Underground pipeline.
3. Economical – Cheaper than LPG.
4. Safe - Designed for safe operation, disperses quickly if leaked.

What are the applications/utilities of Natural Gas?
1. Used for:
  - Feedstock (Fertilizer, Methanol)
  - Fuel
  - Furnace
  - Cooking
  - Power Generation
2. Fuel Gas Utilization:
  1. Air Conditioning
  2. Boiler, Steam, Geysers
  3. Space Heating
3. Can I use my existing LPG appliance with PNG?
  - Yes, after conversion by trained technician.
4. What happens to my LPG connection if I get PNG?
  - It may be surrendered to LPG supplier and deposit refunded.
5. Safety Guidelines for Domestic Customers:
  - Ensure no gas smell before ignition.
  - Use good quality rubber tubing.
  - Keep appliances in ventilated areas.
  - Do not store LPG near PNG installation.
  - Turn off appliance valves when not in use.
  - Do not reuse appliances for LPG without reconversion.
  - Inform for temporary disconnection during long absence.
  - Contact Toll Free Support in case of leakage.
  - Do not light fire or switch on/off electrical items near leakage.
  - Turn off gas/isolation valve, open windows.
  - Do not dig above pipeline.
  - Contact office for any installation changes.